Privacy Policy of PT Groz-Beckert Indonesia (October 2016)
Introduction
In this policy, "we" or "us" means PT Groz-Beckert Indonesia. Reference to "you", "your" or "user" means the person to whom this policy applies.
This policy describes how we collect, use, disclose, manage and protect your personal data collected through the Portal, or in subsequent dealings with us. This policy applies to all personal data which is in our possession, or under our control.
What Personal Data We Collect "Personal data" is data that can be used to identify a natural person or any other data classified as such by the law. We collect personal data entered on the registration form of a user of the Portal, or arising from the user's subsequent use of the Portal. Some examples of personal data that we may collect are:
personal particulars (e.g. name, contract details, date of birth, identity card/passport details, physical address);
tax information; and
financial details (e.g. income, expenses and credit history).
Use of your Personal Data
We may use, assess and process your personal data to provide the best possible service to you and if relevant, the business you represent. We may use your personal information for the following purposes:
to verify that the information you have provided on account registration is correct by requesting you to provide proof of identity;
to provide you with access and use of the Portal;
to optimize the customer portal, our customer service and our sales approach, and other promotional measures;
to process any orders you may make on the Portal;
to respond to queries or feedback from you;
to communicate with you, including providing you with updates on your order on the Portal, and changes to our products and services;
to comply with all applicable laws, regulations, rules, directives, orders, instructions and requests from any local or foreign authorities, including regulatory, governmental, tax and law enforcement authorities;
to use analytics for the purposes of developing or improving our products, services, security, and security quality;
to seek professional advice, including legal advice.
The personal data is processed only for the abovementioned purposes. Only a very limited group of employees of PT Groz-Beckert Indonesia has access to your personal data for the above mentioned purposes.
Use of Personal Data for Marketing Purposes We may use your personal data to offer you products or services, including special offers promotions or entitlements that may be of interest to you, for which you or your business may be eligible. Such marketing messages may be sent to you in various modes, including but not limited to electronic mail, telephone calls and other mobile messaging services. In doing so, we will comply with all applicable laws and authorities in respect of marketing messages.
Cookies PT Groz-Beckert Indonesia may use a third party analytics service to analyze your behavior in the Portal. The third party provider may use “cookies". Cookies are text files that are saved on the user's computer and allow an analysis of the usage of the customer portal. The usage information generated by the cookies is transferred to the PT Groz-Beckert Indonesia server and may be used, processed and stored for the purpose of usage analysis.
Disclosure of Personal Data We may, from time to time in compliance with applicable laws disclose your personal data to third parties. PT Groz-Beckert Indonesia will take all reasonable organizational and technical measures to ensure that your personal data remains confidential and secure, and in compliance with relevant laws. We will take all steps we consider as necessary, to protect personal data against manipulation or unauthorized access by third parties.
Access and Correction You may request access or make corrections to your personal data held by PT Groz-Beckert Indonesia. PT Groz-Beckert Indonesia reserves the right to charge you a fee for processing your request for access. Information on the processing fee will be made available to you at the time you submit a request.
Amendments PT Groz-Beckert Indonesia is entitled to change this privacy policy at its sole discretion. PT Groz-Beckert Indonesia will inform you about the updated privacy policy on log in to the Portal, and ask for your consent to the updated Policy.
Contact Us
Please note that if you do not give, or you revoke your consent to the assessment, processing, and use of personal data by PT Groz-Beckert Indonesia for the purposes outlined in this Policy, you may not be able to benefit from the use of the Portal.
To contact us on any aspect of the collection, use disclosure or handling of your personal data, please email info@groz-beckert.com or call +49 7431 10-0 at any time, and we will endeavor to respond to you as soon as we can.